Returns Management

Out of every 100 eCommerce products sold, around 20-30 get returned, on average. Managing those returns efficiently – receiving, storing, inspecting, re-stocking or disposing – is a complex process. Especially if you have a large product line or deal with commonly-returned items like clothing and accessories. A good returns management system can reduce that complexity […]

In a 2022 survey, Invesp found that 79% of consumers want free return shipping from retailers, and 67% look at the returns policy before making a purchase in the first place.  The issue, of course, is that returns are expensive for retailers and ecommerce companies – both in the cost of shipping back to the

Peak season is upon us, bringing both the joy of a sales surge and the headache of fulfillment chaos. And if you’re a busy 3PL who’s been around the holiday sales block a time or two, you know the craziness doesn’t end on New Year’s Day. You still have post-holiday returns season to look forward