Sustainability - Returns Management Solutions

Turning Returns into Revenue: The Role of Reverse Logistics in the Circular Economy

Returns Management, Sustainability / Ian Redlin

Reverse logistics plays a critical role in the circular economy, receiving returned products from end customers and performing the dispositioning duties to get those products back into circulation or to final disposal. Keeping as many of them out of landfills as possible is top of mind for retailers, as both government regulations and customer demands […]

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The Mechanics of Circular Commerce: Resale, Recycling, Reconditioning and Modular Design

Sustainability, Returns Management, Uncategorized / Ian Redlin

The push toward circular commerce is getting stronger in recent years due to several forces including stronger environmental regulations and consumer demand for sustainable products. Traditional manufacturing processes tended to create a lot of waste, and were often focused on making products as cheaply as possible. Many of those products were destined for the landfill

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How to Improve the Environmental Footprint of Returns

Sustainability / Ian Redlin

According to research firm Deloitte, returns accounted for $761 billion in lost sales in 2021. BBC Earth reported that 5 billion pounds of landfill waste comes from returned products. The lion’s share of returned products come from online shoppers. Insider Intelligence notes that while ecommerce accounts for only 15% of all retail sales in the

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