Returns Management

In a 2022 survey, Invesp found that 79% of consumers want free return shipping from retailers, and 67% look at the returns policy before making a purchase in the first place.  The issue, of course, is that returns are expensive for retailers and ecommerce companies – both in the cost of shipping back to the […]

Peak season is upon us, bringing both the joy of a sales surge and the headache of fulfillment chaos. And if you’re a busy 3PL who’s been around the holiday sales block a time or two, you know the craziness doesn’t end on New Year’s Day. You still have post-holiday returns season to look forward